FAQ

We all lead busy lives that is why ease and simplicity is so important. We give you, and your child, a service that makes your daily lives easier by facilitating your child’s dental treatment at school.

1. Your child will miss less time from their important studies.

2. We will give your child a smile that they will love.

3. You will be fully informed throughout all the stages of their treatment.

4. Accessible communication for parents and your children via our OMU app.

5. Your child’s welfare is safeguarded as they remain at school throughout their treatment. All our staff a enhanced DBS checked. 

6. Complementary initial consultations and dental education workshops – our “Teeth Academy”.

7. No hidden costs, plus finance is available.

Please don’t worry if you are unable to come to the consultation. No decisions about your child’s potential treatment will be made without your consent.

There are many means of contact which could enable you to be part of the consultation – facetime, skype etc. If this isn’t possible we will contact you afterwards at a time that works for you by your preferred mode of contact to discuss potential treatment.

Of course, you are welcome to attend appointments.

With ease and convenience in mind we have an application that can be downloaded onto your phone that keeps track of all child’s updates in treatment.

If you wish to call us to discuss treatment then please do so. We are always here to help.

It is simple. Once your child has had their routine appointment their Treatment coordinator will book the next appointment on the bus.

All routine appointments are booked on the bus. Their school will have a list of all subsequent appointments (with your consent) plus the app on their phones will notify them of their next appointment should they forget.

This is a decision that your child’s school will make. All appointments place on the school grounds. We try, as much as possible, to have a regular time and place where we undertake consultations and treatment. Our aim is to ensure that they miss as little time from lessons as possible.

Every time we book another routine appointment the school will be given the updated list so your child is aware that they may need to be excused from a lesson.

We follow each schools protocol about absence from lessons. 

You can download the app onto your phone. It is a very simple system that keeps track of appointments and treatment. If you need assistance just ask.

Pupils welfare is safeguarded as they remain on site throughout their treatment. All our staff have an Enhanced DBS Check.

We are highly experienced in working with children who have dental phobias or are indeed simply anxious about the thought of dental treatment. Our staff are highly trained in helping children work through any anxiety. We will have a Treatment coordinator who will be with your child through their journey. They will be able to able to contact them for advice or indeed a little chat if they are worried about anything.

Please don’t worry if there is a longer duration between appointments during the summer. It will not affect your child’s treatment. If your child is in pain then please contact us for advice.

It is a workshop designed to help children to look after their teeth and gums for life.

We educate them about making health food and drink choices and show the children how to clean their teeth to prevent gum disease and tooth decay. We do this through various games, quizzes and oral health education from our hygiene therapists. We promise you that they are lots of fun, plus being educational too.

As part of the service our OMU bus does “Teeth Academy” workshops at schools with pupils undertaking Orthodontic dental treatment with us. However, the “Teeth Academy” workshops are open to all pupils –for pupils with or without braces!

If you would like us to come to your school to do a complementary “Teeth Academy” workshop we’d be happy to visit you. Do ask your school to contact us and we’ll do the rest.

What benefits will this give to my child?

1. We will teach your child how to care for their teeth and gums

2. What foods/drinks to avoid or have in moderation to prevent tooth decay and gum disease

3. We will endeavour to ensure that children understand the importance of good dental health for life

Orthodontic treatment (usually with braces) is most often used to improve the appearance and alignment of crooked, protruding or crowded teeth, and to correct problems with the bite of the teeth.

• correction of dental crowding and straightening of teeth
• correction of your child’s bite so the front and back teeth meet evenly 
• reducing the chance of damage to prominent teeth
• increased self-confidence. Being happy to smile without covering teeth, smiling in photos etc.

Children can have orthodontic treatment from around the age of six onwards. It depends on the individual child.

Our OMU process is very simple.

• Book a complimentary consultation. During this consultation we will get to know your child to understand reasons for wanting “Braces”.
• They will meet our Orthodontist who and will write a treatment plan to best suit the needs of your child.
• We will discuss how you and your child feel about the treatment plan and will fully explain what the process will involve including fees and various payment options
• Then, if you choose to have treatment with OMU we will the book the “brace” fit appointment and from then on there will be subsequent routine appointments lasting approximately 5/10 minutes
• Then, “braces” off. We will have a review appointment to check that everyone is happy.

The length of treatment depends on how complex the treatment is. On average most people can be treated in eighteen months to two years

Routine appointments are approximately every four to six weeks

No, investment costs are based upon the treatment itself not the length of time that the treatment takes. The only possible additional cost is if your child loses their retainer.

All appliances may feel strange at first, and can cause discomfort. If the problem doesn’t go away, the orthodontist will be able to carry out adjustments to help. Teeth are usually uncomfortable immediately after a brace has been adjusted, but this will settle.

We check your child’s dental health at every routine appointment. They do need to take extra care of their gums and teeth that is why we your child will be taught how to look after them carefully and to use the dental aides in their “brace” bag to help.

• Clean their teeth carefully every day, including between their teeth where they can. Braces are delicate and they need to make sure they clean them carefully so that they do not break. Our OMU dental team will be able to show your child the special techniques to use depending on the appliance they are wearing.
• Cut down on how often your child has sugary foods and drinks. Avoid snacks and drinks containing sugars, and fizzy drinks. Also, sticky and hard foods may damage your brace.
• Brush your teeth for two minutes – twice a day. Always last thing at night.

Orthodontic treatment usually works very well, but your child will need to be patient for it to be successful.

1. Your child will need to wear a retainer for some time after treatment has finished to stop your teeth moving back to the position they were in before treatment. There are different types of retainers, which can be either removable or fixed onto the teeth.

2. Braces can trap food and cause more plaque to build up than usual, so you'll need to take extra care with cleaning teeth. Your child will also need to watch what they eat – for example, avoiding sugary foods and drinks.